PayNuts Refer a Friend Program – Terms & Conditions

1. Eligibility

• The referring business ("Referrer") must be an active PayNuts merchant with an account in good standing at the time of referral and reward payment.
• The Referred Merchant must be a new PayNuts customer and must not be an existing PayNuts merchant.
• The Referred Merchant must not have held a PayNuts merchant account within the previous twelve (12) months.
• The Referrer must remain an active PayNuts merchant throughout the qualification period and at the time the reward is issued.
• PayNuts employees, contractors, agents, reseller partners, and their immediate family members are not eligible to participate unless approved by PayNuts in writing.

2. Valid Referrals

• Referrals must be submitted through an approved PayNuts referral channel or directly to an authorised PayNuts representative.
• Self-referrals are not permitted.
• Multiple referrals of the same business will only be awarded to the first Referrer recorded by PayNuts.
• The Referred Merchant must consent to being contacted by PayNuts regarding its products and services.

3. Approval Requirements

• The Referred Merchant must successfully complete PayNuts' application, verification, underwriting, compliance, and onboarding processes.
• Approval of any merchant application remains at the sole discretion of PayNuts.
• Referrals that are declined, withdrawn, cancelled, suspended, or fail to complete onboarding will not qualify for a reward.

4. Qualification Requirements

To qualify for a referral reward, the Referred Merchant must:

• Be approved as a PayNuts merchant.
• Successfully activate their PayNuts merchant facility.
• Process genuine business transactions through PayNuts for a minimum of one (1) consecutive month following activation.
• Process a minimum transaction volume of $1,000 during the qualifying period, unless otherwise determined by PayNuts.
• Remain an active PayNuts merchant in good standing at the time the referral reward is issued.
• Not be subject to fraud investigations, excessive chargebacks, suspicious activity, compliance concerns, or any breach of PayNuts' merchant terms.
• Satisfy all other eligibility requirements contained in these Terms and Conditions.

5. Existing Opportunity ExclusionsA referral will not qualify if the Referred Merchant:

• Is already a PayNuts merchant.
• Has held a PayNuts merchant account within the previous twelve (12) months.
• Has submitted an enquiry, application, quote request, or expression of interest to PayNuts within the previous ninety (90) days.
• Is already being engaged by a PayNuts sales representative.
• Is already recorded in an active PayNuts sales pipeline or opportunity register.
• Is owned, operated, controlled by, or affiliated with the Referrer.

6. Reward Payment

• Referral rewards will only be paid once all eligibility and qualification requirements have been satisfied.
• Rewards may take up to sixty (60) days from the date all qualification requirements have been met to be processed.
• Referral rewards will be paid to the Referrer's nominated bank account registered on their active PayNuts merchant account.
• PayNuts will not make reward payments to third parties, unrelated bank accounts, or accounts not associated with the Referrer's registered business.
• Rewards are not transferable, exchangeable, or redeemable for cash unless otherwise specified by PayNuts.
• It is the Referrer's responsibility to ensure their business and payment details are accurate and up to date with PayNuts.
• Where the Referrer ceases to be a PayNuts merchant before the reward is paid, the referral reward may be forfeited at PayNuts' discretion.
• Any tax obligations associated with receiving a referral reward are the responsibility of the recipient.
• Referral rewards are inclusive of GST where applicable.

7. Program Integrity

• PayNuts reserves the right to verify all referrals and qualification criteria before issuing any reward.
• Any referral activity considered fraudulent, misleading, artificial, abusive, or intended to manipulate the promotion may result in disqualification.
• PayNuts reserves the right to withhold, cancel, or recover any reward paid where it reasonably believes these Terms and Conditions have been breached.

8. Reward Limits

• PayNuts reserves the right to limit the number of referral rewards payable to any Referrer during a calendar month, promotional period, or the duration of the program.
• Any applicable reward caps will be determined by PayNuts at its sole discretion.

9. Changes and Termination

• PayNuts may amend, suspend, withdraw, or terminate the Refer a Friend Program at any time without prior notice.
• PayNuts reserves the right to change the reward amount, eligibility criteria, qualification requirements, or any aspect of the program at its discretion.

10. General

• Participation in the Refer a Friend Program constitutes acceptance of these Terms and Conditions.
• The referral reward is a promotional incentive provided by PayNuts and is not intended to induce the purchase of PayNuts services.
• PayNuts reserves the right to determine, in its sole discretion, whether all eligibility and qualification criteria have been satisfied.
• All decisions made by PayNuts regarding referrals, qualification, eligibility, rewards, and disputes are final.
• The Refer a Friend Program is intended solely for genuine business referrals and must not be used for commercial lead generation activities without the prior written consent of PayNuts.
• Nothing in these Terms and Conditions excludes, restricts, or modifies any rights or remedies that cannot be excluded under the Australian Consumer Law or any other applicable law.

Important
A referral reward will only be paid where the Referred Merchant:

• Is approved by PayNuts;
• Successfully activates their merchant facility;
• Processes genuine business transactions through PayNuts for a minimum of one (1) consecutive month;
• Meets the minimum transaction volume requirement;
• Remains an active merchant in good standing;
• Is not subject to fraud, compliance, or excessive chargeback concerns; and
• Satisfies all other requirements of these Terms and Conditions as determined by PayNuts.

Referral rewards will only be paid to the registered business entity that holds the active PayNuts merchant account from which the referral was made.

Rewards cannot be transferred, assigned, or paid to any other individual, business, or bank account.PayNuts reserves the right to decline any referral reward where it reasonably believes the purpose of the referral program is being abused or used contrary to its intended purpose.